Support
Answers to the most common questions. If yours isn’t here, email us.
Frequently asked questions
- Open the Google Play Store app.
- Tap your profile picture, then Payments & subscriptions → Subscriptions.
- Select ValueBets.
- Tap Cancel subscription and follow the steps.
You keep Premium until the end of the period you’ve paid for.
Open Google Play subscriptions- Open Settings.
- Tap your name, then Subscriptions.
- Select ValueBets.
- Tap Cancel Subscription.
Don’t see ValueBets? Check that you’re signed in with the Apple Account you subscribed with. You keep Premium until the end of the period you’ve paid for.
Open App Store subscriptionsRestore your purchase:
- Open ValueBets and pull down on Tips to refresh.
- Still locked? Tap Start free trial on a locked tip, then Restore purchases at the bottom.
- Wait a few seconds for Premium to unlock.
Sign in with the ValueBets account you used when you subscribed, use the same Google or Apple account you paid with, and check that you’re online. The same ValueBets account unlocks Premium on both Android and iPhone.
Still locked? Email us with your order number. On Google Play it starts with GPA. On iPhone it’s in the receipt email from Apple.
In the app, go to Profile → Delete account, then tap Delete to confirm. Without the app, email us from the address you signed up with.
Deleting your account doesn’t cancel your subscription. Cancel it in Google Play or the App Store first.
Delete account instructions